Privacy Policy

What we collect

When you request a quote or contact us, we collect the information you provide: your name, phone number, property address, the services you are interested in, and any notes or photos you send. Our website also uses standard analytics to understand how visitors find and use the site.

How we use it

We use your information to respond to your request, prepare quotes, schedule and perform work, send invoices, and communicate with you about your service. We do not sell your personal information, and we do not use it for third party marketing lists.

Text messaging

When you submit your phone number through our website or text us first, you consent to receive text messages from Springdale Property Services about your request and your service, such as a reply to your quote request, scheduling updates, and invoices. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

Sharing

We share information only with the service providers that make our business run (website hosting, our customer database, our payment processor, and our text message delivery provider), and only as needed to serve you. Crews performing work at your property receive the job scope and property address, never your payment details.

Retention and your choices

We keep customer records as long as needed to serve you and meet our legal obligations. You can ask us to correct or delete your information at any time by texting or calling (704) 741-9798.

Contact

Springdale Property Services, LLC · Charlotte, NC · (704) 741-9798